Privacy Policy

Last updated: June 1, 2026

FlightServiceCenter ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our site or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, phone number, and email address (provided when you contact us or request a booking)
• Travel details such as departure city, destination, travel dates, and passenger count
• Payment information processed securely through our payment processor (we do not store full card numbers)
• Any other information you voluntarily provide to our agents during a call or via email

Usage Data

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type and screen resolution

Cookies and Tracking

• We use cookies and similar tracking technologies to analyze site traffic and improve user experience. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect to:

• Provide travel assistance and complete flight bookings on your behalf
• Communicate with you about your booking, changes, or cancellations
• Respond to your inquiries and customer service requests
• Process payments and issue receipts or confirmations
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve disputes
• Send service-related notifications (we do not send unsolicited marketing without your consent)

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Airlines and travel suppliers: To complete your booking, we share necessary information (name, travel details) with the relevant airline or travel supplier.
• Payment processors: To process payments securely. These processors are bound by their own privacy and security standards.
• Service providers: Trusted vendors who assist us in operating our website or business (e.g., analytics, hosting), subject to confidentiality agreements.
• Legal requirements: If required by law, court order, or to protect our legal rights.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), secure data storage, and limited access to personal information by our staff.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Services

Our website may use third-party analytics and advertising services (such as Google Analytics) that collect information about your use of our site. These services have their own privacy policies and we encourage you to review them. We do not control their data practices.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@FlightServiceCenter.com.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us